Vancouver Marketing Agency

About us.

We boost Vancouver brands with innovative marketing approaches

When it comes to marketing, no other Vancouver agency innovates, experiments, and optimizes as much as we do. It's right there in our name: Test + Optimize + Perform.

We employ a battle tested system of experimentation and measurement to each of our core marketing disciplines. This guarantees our ability to scale at speed and provide the best ROI of any Vancouver marketing agency.

595 Burrard St.

Vancouver, BC V7X 1L3

When it comes to marketing, no other Vancouver agency innovates, experiments, and optimizes as much as we do. It's right there in our name: Test + Optimize + Perform.

We employ a battle tested system of experimentation and measurement to each of our core marketing disciplines. This guarantees our ability to scale at speed and provide the best ROI of any Vancouver marketing agency.

Our approach

Proven methodologies with trending best practices.

We believe that consumers are always changing but the core of marketing remains the same: humans connect with emotional storytelling. Anything that changes depends on knowing the audience you want to listen.

Our Vancouver creative team works directly with our extensive data division to specifically target your key demographic no matter what platform reaches them best.

We harness the power of scalable digital marketing with time-tested traditional media to provide an encompassing platform for your brand.

How we work.

Online + Offline = Right in Line

The world is digital but that doesn't mean you should ignore anything that isn't. We are a digital agency that believes in being digital first, but not digital only. We have processes that utilize the best digital resources have to offer, but combine that with old-school expertise and know-how to make a potent combination. It's this digital first, traditional too approach that makes us so effective.

What makes us different?

FAQ

What is your marketing agency’s approach to day-to-day client management for Vancouver brands?

We base out account management systems, teams, and procedures all around four fundamental principles — proactivity, responsiveness, flexibility, and transparency.

All together, these principles make it possible for quick feedback, creating a direct line between us and our Vancouver clients. It's why we're famous for being a rapid-strike agency: when a famous Vancouver pet brand approached us asking for help in creating a global activation with less than two weeks notice — as another agency was unable to execute it quick enough — we quickly reached out to an existing sponsor with a partnership plan, wrote a series of video scripts, and responded lightening quick to brand feedback, mobilizing our film crew in a malleable production schedule along with overnight video editing and transparently reporting on our progress during each step we took.

How does your marketing agency collaborate with other Vancouver agencies?

We collaborate with other agencies in three main ways: as a lead agency, an agency council member, and by doing fill-in work. This team-oriented approach builds trust between us and our colleagues. We've earned ourselves a reputation as a flexible agency and partner that is able to adjust to new and evolving agency roles as circumstances change. In our offices, we're working hard all day, along with our Vancouver agency partners, and once the day is done we head over to happy hour.

How do you staff your Vancouver marketing teams?

Through managing human and technology resources, we're able to ensure the right resources and skill sets are staffed against each initiative. Our resource allocation and management process is a four-step system: holistic brainstorming, task breakdown, resource alignment, and resource allocation.

With each campaign, our Vancouver team works side-by-side — usually within the same room in order to guarantee cohesiveness — to produce an ending result that crosses disciplinary boundaries. Since we're a unique hybrid of local agency with global reach, we're able to combine vertical amalgamation with the capabilities to make quick course corrections that aren't possible for a more traditional agency.

How do you respond to emerging news stories and cultural trends in Vancouver and beyond?

Today's mass and social media are consistently spontaneous, and play a significant role in our every day approach. Our in-house creative, data analytics, and social media teams are constantly monitoring real-time Twitter hashtags, news headlines, Google search data, and YouTube plays to distinguish trending conversations and pinpoint cross-channel insights. Working within the frame of our developed marketing plan, we're able to course correct based on what is currently, or going to be, trending while still bringing the conversation back to our main messaging goals.

An aspect of being on-trend is knowing that you can get inspiration for any and everywhere. From hiking Grouse Mountain, ,to visiting MOA, to relaxing at the Chinese Garden, you'll notice that the TOP team members love living life while constantly observing and synthesizing. We're always posting messages in Slack to each other, sharing the discovery of something ew that we can use in our work.

How do you onboard new Vancouver marketing clients?

Our Vancouver clients tend to begin with a 21-day onboarding plan, customized to fit each unique client. This onboarding process is also particular to each individual discipline — one which we have developed and enhanced over time. However, we also discern that every Vancouver client has its own specific needs, and we make sure that we're always sensitive to that. While going through the onboarding process, we make sure we're constantly taking stock of clients communication needs and selecting the best tools from our large arsenal of technologies to fit the client's desires. We initiate meeting schedules, a reporting rhythm, and essential role assignments. Our goal is to be dynamic while taking all necessary actions before you even think to ask.

What is your marketing agency’s approach to day-to-day client management for Vancouver brands?

We base out account management systems, teams, and procedures all around four fundamental principles — proactivity, responsiveness, flexibility, and transparency.

All together, these principles make it possible for quick feedback, creating a direct line between us and our Vancouver clients. It's why we're famous for being a rapid-strike agency: when a famous Vancouver pet brand approached us asking for help in creating a global activation with less than two weeks notice — as another agency was unable to execute it quick enough — we quickly reached out to an existing sponsor with a partnership plan, wrote a series of video scripts, and responded lightening quick to brand feedback, mobilizing our film crew in a malleable production schedule along with overnight video editing and transparently reporting on our progress during each step we took.

How does your marketing agency collaborate with other Vancouver agencies?

We collaborate with other agencies in three main ways: as a lead agency, an agency council member, and by doing fill-in work. This team-oriented approach builds trust between us and our colleagues. We've earned ourselves a reputation as a flexible agency and partner that is able to adjust to new and evolving agency roles as circumstances change. In our offices, we're working hard all day, along with our Vancouver agency partners, and once the day is done we head over to happy hour.

How do you staff your Vancouver marketing teams?

Through managing human and technology resources, we're able to ensure the right resources and skill sets are staffed against each initiative. Our resource allocation and management process is a four-step system: holistic brainstorming, task breakdown, resource alignment, and resource allocation.

With each campaign, our Vancouver team works side-by-side — usually within the same room in order to guarantee cohesiveness — to produce an ending result that crosses disciplinary boundaries. Since we're a unique hybrid of local agency with global reach, we're able to combine vertical amalgamation with the capabilities to make quick course corrections that aren't possible for a more traditional agency.

How do you respond to emerging news stories and cultural trends in Vancouver and beyond?

Today's mass and social media are consistently spontaneous, and play a significant role in our every day approach. Our in-house creative, data analytics, and social media teams are constantly monitoring real-time Twitter hashtags, news headlines, Google search data, and YouTube plays to distinguish trending conversations and pinpoint cross-channel insights. Working within the frame of our developed marketing plan, we're able to course correct based on what is currently, or going to be, trending while still bringing the conversation back to our main messaging goals.

An aspect of being on-trend is knowing that you can get inspiration for any and everywhere. From hiking Grouse Mountain, ,to visiting MOA, to relaxing at the Chinese Garden, you'll notice that the TOP team members love living life while constantly observing and synthesizing. We're always posting messages in Slack to each other, sharing the discovery of something ew that we can use in our work.

How do you onboard new Vancouver marketing clients?

Our Vancouver clients tend to begin with a 21-day onboarding plan, customized to fit each unique client. This onboarding process is also particular to each individual discipline — one which we have developed and enhanced over time. However, we also discern that every Vancouver client has its own specific needs, and we make sure that we're always sensitive to that. While going through the onboarding process, we make sure we're constantly taking stock of clients communication needs and selecting the best tools from our large arsenal of technologies to fit the client's desires. We initiate meeting schedules, a reporting rhythm, and essential role assignments. Our goal is to be dynamic while taking all necessary actions before you even think to ask.

Let’s talk about your project

Next steps

  1. We’ll ask key questions

    We are hyper-efficient at synthesizing your core needs.

  2. We’ll draft a proposal

    We can harness the expertise of our local + global team.

  3. We’ll present the plan

    We will show you how to turn ideas into scalable action.