240 Richmond St. Toronto, ON M5V 2C5


Our reputation management philosophy

A. We’re quick

News travels fast—bad news fastest of all. TOP Agency stays alert day and night, responding to negative press in real time. But we’re more than just a reactive force, we stay proactive by flagging and removing problematic branding before it becomes a problem.

B. We’re diplomatic

A corporate crisis will swiftly bring critics from the woodwork. That’s why it’s important to build key alliances: so that supportive voices emerge in times of crisis as well. We work to build networks and relationships that act as a safety net when the debate gets messy.

C. We’re focused

TOP Agency is a national firm that knows how to act locally. A story may break two different ways in two different cities, depending on local coverage, local demographics, and how the story affects the area. We use our city by city connections to get your side of the story heard.

Our Toronto location

Toronto is the world’s most multicultural city—and we’re located right at the heart of it. We’re well positioned to handle crises and ensure they don’t happen again.

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