Chicago Crisis Communications

Protecting the reputations of Chicago companies

TOP is a leading Chicago Crisis Communication agency

Talk to a Chicago-based Crisis Communication expert
Crisis Communication solutions that keep Chicago’s brands strong

From North Park to the South Shore, our Crisis Communication experts design strategies to protect Chicago companies from internal and external threats.

As a centrally-located international trade center with a welcoming business community and growing data and tech sector, Chicago is thriving as a world-class business city. Business owners and entrepreneurs from all over the Chicago area have built this city into a top place to live, work, and play. TOP is here to make sure Chicago keeps growing and to protect the reputation of companies through Crisis Communication. We develop and execute strategies that help the best and brightest Chicago companies navigate internal and external threats to maintain the trust of their customers and cultivate a spotless brand image.

  • Crisis Strategy Planning
  • Risk Assessment
  • Crisis Media Training
  • Social Media Crisis Management
  • Crisis Communications Plan Execution

At TOP, we know Crisis Communication is more than simply reacting to situations as they occur. We train companies to plan for a multitude of potential threats, respond in a timely manner, control the narrative, and monitor the results and ramifications of the crisis plan. We empower Chicago companies to not only stay ahead of the story, but take comfort in knowing they can weather the most challenging circumstances and emerge unscathed.

At TOP, we know that Chicago’s growth as a business city requires constant vigilance and preparedness for any scenario that can affect its companies. Whether we represent an established brand or a new startup, we tailor our services to help companies navigate the storms of crisis without losing the precious momentum they worked hard to build.

We know media

We know how to work with media outlets, social networks, and other key influencers in the Chicago area, and we design messaging that reflects your brand’s relevance in the Chicago economy and community at large.

We are prepared for any scenario

We create Crisis Communication plans and work with key stakeholders to prepare for a variety of threats to your reputation and brand image. From interview preparation to customer communications, we ensure you are never caught off guard.

We keep up with Chicago’s fast-paced environment

A key part of Crisis Communication is staying ahead of the story. We monitor Chicago’s news cycles and current events to control the narrative and maintain your brand’s integrity and ensure timely responses at all times.

We have an in-house Chicago Crisis Communication team

TOP’s team of PR and Crisis Communication experts possess the skills you need to handle your problems on a local and national level. Companies in the Chicago area use our team to create and execute plans that protect their people and their reputations, helping them emerge from a crisis stronger than ever.

Our Crisis Communication prowess is made for Chicago

We love our Chicago clients

With a strong, globally diverse economy and unrivaled talent pool, Chicago is once again on the rise as one of America’s top cities. TOP helps companies in Chicago protect their brand image and maintain positive momentum even in times of crisis through our full-service Crisis Communication strategies.

Working with TOP is like having your own Crisis Communication arm within your PR department. Our team takes an objective, data-driven look at your business and helps you design plans that will defend your reputation and protect what matters most to your business. As a full-service agency, we use our extensive knowledge of PR to mitigate risk for the best brands.

Why hire a Chicago Crisis Communication agency?

Hiring a Chicago-based Crisis Communication agency means collaborating with a partner that knows the local media markets and works regularly with the key industry players who control the storylines that affect you most. Our expertise in messaging and our data-driven approach to monitoring and responding to threats and customer concerns makes us the ideal crisis management partner for Chicago companies.

Crisis Communication for a fast-paced Chicago

As a powerhouse of finance and industry, Chicago is in a constant state of change. With the added influence of social media along with traditional news cycles, it can be difficult for companies to keep up with the pace of the Windy City. TOP is here to make sure that you are ready to respond to any situation. We actively monitor news sites, social media channels, and other networks to ensure that your brand tells its story the way you intend it to and that your reputation remains intact.

A Crisis Communication agency that lives in Chicago

As a local Chicago agency, we know your business, your competitors, and your target audience. We use data, analytics, and our local industry expertise to help Chicago’s companies design and execute Crisis Communication plans that protect their people, their assets, and their communities.

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Let’s talk about your project

Next steps

  1. We’ll ask key questions

    We are hyper-efficient at synthesizing your core needs.

  2. We’ll draft a proposal

    We can harness the expertise of our local + global team.

  3. We’ll present the plan

    We will show you how to turn ideas into scalable action.