Social media

We are all brands and we are all media companies. Getting social online requires actively engaging with authentic stories and eliciting emotional and purposeful responses. Clickbait, posts without purpose, empty comments, and subpar storytelling will turn your users away. Human experiences in social media demand meaningful interactions and relationships between brands and the people who live their lives with them. You need a top social media agency to get the most out of your social media budgets.

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We love data

We spend 1/3 of our time online on social media

With 96% of businesses actively looking to shape the social conversation, the right strategy is critical to reach audiences and meaningfully engage.

60% of customers expect a timely complaint response

Specifically, within 1 hour. If you’re not listening to the conversation around your brand and your competitors, you’re not meeting your customers’ expectations.

Micro-influencers (<100K followers) are reshaping marketing

Go beyond the numbers and create meaningful relationships with influencers with fewer followers to maximize engagement.

The TOP way

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As a social media agency, we brainstorm several hypotheses for content that will resonate with viewers and then create content to test each one.

ptimize

We create alternate versions and target specific audiences to gather real-time data to see what works best. Social media is the perfect laboratory for this scientific approach.

erform

We put in daily work to grow followers and fans via home-grown tactics like strategic content following, influencer nurturing, and social contests.

Services

Community Management

Building a community is more than monitoring conversations, it’s engaging in meaningful ways and creating content arcs across channels that bring a community together around your brand. A top social media agency can be your brands’s best representative on social.

Content Strategy

We don’t focus on individual posts as stand-alone content, we connect lines between dots to convey key brand messages over time, using methods such as story arcs, character development, dramatic tension, and more.

Social Listening

No social strategy is complete without an understanding of the conversation. We dig deep into the zeitgeist and pull out critical insights that shape social strategy.

Influencer Engagement

We identify thought leaders in your industry and create meaningful connections that yield authentic engagement.

Contact Join TOP to build an engaged social community around sound strategy and tested tactics.