Portland + Reputation Management

Guarding against threats with outstanding Reputation Management

From Sellwood-Moreland to the Pearl District, TOP executes strategies using data and analytics to manage your Portland brand’s media and online reputation

Portland is known around the world for its hip, forward-thinking residents and policies. Our hometown’s attitude of acceptance and diversity makes it a very deep and wide pool of potential customers and advocates for your company. In Portland, perhaps more than elsewhere, it’s crucial to be able to manage your brand’s reputation and to know how to respond to a less-than-ideal piece of feedback. At TOP, we’re a team of ace strategists who know the importance of your company’s control and maintenance of its public narrative. We bring our battle-tested strategies, tools, and insights to the game to help you communicate positively with your audience and to neutralize potential threats as they appear.

Some of our services include:

Online Reputation Management
Reputation Management Training
Reputation Management Campaign
Negative Content Response

Our Reputation Management specialists come with years of experience across industries executing campaigns that create positive conversation about our clients’ brands. It can feel like a daunting task to manage your online and offline reputation, but we represent a clear solution. We are well-versed in communication across all types of media, and we love our Portland partners. Our passion for helping hometown companies continue their success runs deep, like our roots here in the Pacific Northwest. We know the best ways to monitor and respond to customer comments, swiftly diffusing any potential threats if and when they arise.

What makes us different?

Your Reputation Management partner should be as innovative as you are

We love our Portland Reputation Management clients

The City of Roses, as a world-level cultural and business hub, presents a diverse pool of candidates for loyalty and advocacy. Reaching the city’s broad range of consumers can present a set of challenges as you seek to instill the best possible reputation. Portland brands have to maintain their authenticity and engage positively with their audience, all while being wary of any potential threats or negative reviews. We work with you to neutralize these bad apples by implementing plans to improve community relations, reacting quickly to poor feedback, and reestablishing solid connections.

FAQ

Why hire a Portland Reputation Management agency?

It’s a sizable investment in time and resources to continually build trust with your target audience. The TOP agency uses positive messaging to build airtight campaigns for our partners that grant increased confidence in self-promotion and revenue-building. When you invest in a TOP Reputation Management campaign, you’ll become able to deal with any downtick in perception, to respond to negative feedback in a professional manner, and to regain a positive perception of your brand.

Reputation management for Portland brands

We make an art out of knowing our client’s market trends and competition, so we know what customers expect. TOP’s Reputation Management strategies create positive conversation without neglecting direct audience engagement. If and when negativity affects your brand, we know the best practices for replacing it with positive responses, boosting revenue and growth in the meantime.

A Reputation Management agency that lives in Portland

We drive the same roads, eat at the same restaurants, and shop in the same Portland stores as you, so we’re able to develop close relationships with our local clients. We foster these interactions with one goal in mind — to maintain the positive narrative around your brand that you’ve built from the start. Our campaigns are built upon honest favorable communication and positive engagement. TOP’s Reputation Management experts consistently identify and address any potential harm to your brand, freeing you up to move forward in building your brand.

Why hire a Portland Reputation Management agency?

It’s a sizable investment in time and resources to continually build trust with your target audience. The TOP agency uses positive messaging to build airtight campaigns for our partners that grant increased confidence in self-promotion and revenue-building. When you invest in a TOP Reputation Management campaign, you’ll become able to deal with any downtick in perception, to respond to negative feedback in a professional manner, and to regain a positive perception of your brand.

Reputation management for Portland brands

We make an art out of knowing our client’s market trends and competition, so we know what customers expect. TOP’s Reputation Management strategies create positive conversation without neglecting direct audience engagement. If and when negativity affects your brand, we know the best practices for replacing it with positive responses, boosting revenue and growth in the meantime.

A Reputation Management agency that lives in Portland

We drive the same roads, eat at the same restaurants, and shop in the same Portland stores as you, so we’re able to develop close relationships with our local clients. We foster these interactions with one goal in mind — to maintain the positive narrative around your brand that you’ve built from the start. Our campaigns are built upon honest favorable communication and positive engagement. TOP’s Reputation Management experts consistently identify and address any potential harm to your brand, freeing you up to move forward in building your brand.

Let’s talk about your project

Next steps

  1. We’ll ask key questions

    We are hyper-efficient at synthesizing your core needs.

  2. We’ll draft a proposal

    We can harness the expertise of our local + global team.

  3. We’ll present the plan

    We will show you how to turn ideas into scalable action.