E‑Commerce Agency

For retail outfits large and small, a robust, effective, e-commerce strategy is no longer a nice to have, it’s a must have. With steady growth year-over-year, e-commerce sales have exploded as a proportion of overall sales in 2020, and having a digital sales program that meets the needs of online consumers became one of the main reasons some businesses are succeeding while others are not.

At TOP, we are experts in digital commerce, able to bring together our web development and UI UX design capabilities, growth-hacking skills, and a full suite of digital marketing services to create a comprehensive e-commerce platform and marketing plan that will boost sales. Whether your business needs complete creation of a e-commerce system, an overhaul of an outdated program, or some strategic tweaks to boost efficiency, our development team has the experience and expertise to create a system that not only converts the customers you have today, but is scalable enough to reach the customers you will need tomorrow.

Our e-commerce services include:

• Tailored e-commerce front and back end design and implementation
• UI UX design
• SEO optimization
• Digital marketing
• Affiliate marketing services

Your e-commerce platform is the final step in your sales funnel and in many ways, it is the most important step. Once you’ve convinced your customer to purchase, the experience should be simple, enjoyable, and flawless. At TOP, we’re masters of the conversion funnel and understand how critical this final step can be. Which is why we create tailored, strategies for every client that play to their strengths, meet their needs, and ultimately, make the purchasing process as simple, enjoyable, and flawless as possible.

Mapping out the customer journey is not just an academic exercise, it’s a look into exactly how your customers think and what they will eventually think of your sales funnel. At TOP, we employ a customer journey map that includes 6 distinct points of opportunity, most of which can be won or lost based on your e-commerce strategy. From awareness and consideration to purchase and post purchase experiences, your e-commerce strategy is more than simply retail done online, its your entire customer service experience. And done well, with the right components of marketing, web development, and UI UX design, you’ll convert not only customers or repeat customers, but loyal customers.