Toronto Crisis Communications

Protecting the reputations of Toronto companies

TOP is a leading Toronto Crisis Communication agency

Talk to a Toronto-based Crisis Communication expert
Crisis Communication solutions that keep Toronto’s brands strong

From the Annex to Leslieville, our Crisis Communication experts design strategies to protect Toronto companies from internal and external threats.

Business owners and entrepreneurs from all over the Toronto area have built this city into a top place to live, work, and play. With a thriving cultural and creative sector, talented workforce, and diverse industries, Toronto thrives as a hub for businesses of all kinds. And we at TOP are here to make sure Toronto keeps growing by protecting the reputations of its companies through Crisis Communication. We develop and execute strategies that help the best and brightest Toronto companies navigate internal and external threats to maintain the trust of their customers and cultivate a spotless brand image.

Our Crisis Communication services include:

  • Crisis Strategy Planning
  • Risk Assessment
  • Crisis Media Training
  • Social Media Crisis Management
  • Crisis Communications Plan Execution

At TOP, we know the key to Crisis Communication is more than simply reacting to situations as they occur, it’s planning for them before they occur. We train companies to plan for a multitude of potential threats, respond in a timely manner, control the narrative, and monitor the results and ramifications of the crisis plan. We also help them identify weak spots that can be shored up before they become crises. This empowers Toronto companies to not only stay ahead of the story, but ensure that it is remedied before it is a story. This gives brands comfort in knowing they can weather the most challenging circumstances and emerge unscathed.

At TOP, we know that Toronto’s growth as a major business city requires constant vigilance and preparedness for any scenario that can affect its companies. Whether we represent an established brand or a new startup, we tailor our services to help companies navigate the storms of crisis without losing the precious momentum they worked hard to build.

Our Crisis Communication prowess is made for Toronto

We love our Toronto clients

Toronto is Canada’s economic engine. With a healthy mix of some of the world’s biggest brands and exciting emerging startups, Toronto is booming with creative enterprises and opportunities for business. TOP helps companies in Toronto protect their brand image and maintain positive momentum even in times of crisis through our full-service Crisis Communication strategies.

When you work with TOP it’s like having a Crisis Comms team sitting right in your PR bullpen. Working hand in hand with your team, we apply our objective, data-driven look at your business and help you design plans that will defend your reputation and protect what matters most to your business. As a full-service agency, we use our extensive knowledge of PR to mitigate risk for the best brands.

Why hire a Toronto Crisis Communication agency?

Hiring a Toronto-based Crisis Communication agency means collaborating with a partner that knows the local media markets and works regularly with the key industry players who control the storylines that affect you most. These relationships make it more likely that we can control the narrative around any unexpected issue and carry the brand through a crisis. Our expertise in messaging and our data-driven approach to monitoring and responding to threats and customer concerns makes us the ideal crisis management partner for Toronto companies.

Crisis Communication for a fast-paced Toronto

As Canada’s largest industrial and financial center and leading production center for film and TV, Toronto never sits still. And that means brands can’t sit still either. With the added influence of social media along with traditional news cycles, it can be difficult for companies to keep up with the pace of T.O. TOP is here to make sure that you are ready to respond to any situation at a moment’s notice. We actively monitor news sites, social media channels, and other networks to ensure that your brand tells its story the way you intend it to and that your reputation remains intact.

A Crisis Communication agency that lives in Toronto

As a local Toronto agency, we know your business, your competitors, and your target audience. We use data, analytics, and our local industry expertise to help Toronto’s companies design and execute Crisis Communication plans that protect their people, their assets, and their communities.

Let’s talk about your project

Next steps

  1. We’ll ask key questions

    We are hyper-efficient at synthesizing your core needs.

  2. We’ll draft a proposal

    We can harness the expertise of our local + global team.

  3. We’ll present the plan

    We will show you how to turn ideas into scalable action.